Retailing Today Needs Mobile Points of Sale
If you look around in any retail establishment, you will see mobile points of sale being used. The problem for many retailers is that those mobile points of sale are not being used to buy products from the store where the buyer is standing. Why? Because those mobile devices are individually owned. They are in the hands of customers browsing for reviews of items they see on the shelf, comparing prices, and often ordering from a competitor’s site if the deal looks better.
Give Your Staff The Power of Mobile POS
When sales associates are equipped with ChainDrive Mobile Point of Sale, they are able to compete by offering services that cannot be accessed by anyone with a smartphone. Because it is integrated with the inventory, the sales associate can immediately look up item availability. This can be done by searching for style, product code, or description.
The centralized database allows your staff to look at all inventory, chain-wide and in real time. A product from another location can be reserved and shipped to the customer’s desired location. Store transfers have email confirmation. Prices can be confirmed and the sale can be made right there in the aisle. Since there is no need to go over to the customer service desk or stand in line at the register, busy customers can get what they want and stay on schedule.
Staff can up-sell and cross-sell with insights from the customer’s purchase history as they update customer profiles and look for any promotional advantages currently being offered in loyalty clubs. The ChainDrive Mobile POS advantage helps your team turn shoppers into clients who have a committed relationship with your business.
Give Your Customer The Convenience of the ChainDrive Kiosk
The ChainDrive Mobile POS component can also be used to empower independent customers who would rather search for product information themselves. Kiosks located throughout the store can be equipped with the software appropriately so that customers can search for detailed product information, images, inventory availability, and pricing.
This convenience keeps shoppers looking at your own offerings and increases sales. All they need to do once they have verified the availability of an item is ask an associate to complete the sale. ChainDrive makes it possible to give customers what they are looking for by giving retailers the mobile point of sale they need today.