Your POS Should Not Stand Alone
Once upon a time, the Point of Sale (POS) stood alone in retail. It was simply that point of time when the exchange of money for merchandise took place. The single transaction had to be entered into the day’s activities along with all the single transactions and the rest of the single details that needed to be recorded for management. Things have come a long way since then because ChainDrive’s Point of Sale software integrates a single transaction into the dynamic whole of the enterprise.
ChainDrive has many action and security parameters that can be individually defined by the user. This means you have full control over settings in the POS environment and that environment contains many elements:
- Workforce management
- Promotional/discount rule
- Performance monitoring
- Product/inventory look-up
- Customer relationship management
- Security settings
Each of these important elements used to stand alone, but now they can be seamlessly integrated as the software automatically collects appropriate data from the various parts of the business and stores the information in a centralized database. This central location is secure and complete, allowing for authorized access to the information as needed. Analysis, reports, accounting, inventory status, and much more are available in real time.
Today, the sales funnel often spans channels and devices. A consumer may use their phone to browse for sales offers while standing in line at the coffee shop. Later, a tablet or laptop might be used to look at specific details, compare prices, and read reviews. The shopping may continue at home on another device. Even in the brick-and-mortar store, online research takes place as consumers decide what will be purchased.
If sales associates are equipped with ChainDrive’s mobile POS software, they can do research for the customer. An item may not be on the shelf in the exact color wanted but a quick inventory check can show where one can be found anywhere in the chain and it can be ordered, shipped to the desired location, and even paid for right in the aisle.
Because the ChainDrive Integrated Retail Management Software suite was designed and built with the consistent input of experienced retail professionals, it works. It works with the beauty of a top-quality engine where every single element smoothly works together to create power for the task at hand. Instead of a single transaction that stands alone, your point of sale becomes part of a system of engagement and effective management with ChainDrive POS software.