Tagged: crm

successful clienteling

Clienteling Like Your Customers Want

Customers are people, and people like certain things. People like to know that their preferences can be considered. People like reliability, knowing that an expected service is going to be there. People like to...

mobile marketing CRM

What Can You Do With ChainDrive Mobile Marketing?

Direct marketing messages have changed the way retailers can connect with customers. This can be a great thing if you are a consumer who wants to be in on special offers and store events....

POS optimization

7 Reasons to Optimize Your Point of Sale

Your point of sale (POS) system is one of your retail chain’s most important assets. Optimizing it is essential. Here are seven good reasons you want to optimize your POS for better business. Integrate...

retail operations management solution

6 Ways to Synchronize Your Retail Operations

Operations management is one of the most important aspects of retail. You can have great customer service, outstanding merchandising practices, plenty of inventory, buyers who understand your market, and the best point of sale...

point of sale software

4 Point of Sale Mistakes Retailers Make

The point of sale is the most logical place to communicate with customers about their buying habits and who they are or what they want from your store. Unfortunately, not all retailers are using...

Web Marketplace

The Keys to Flexible Web Order Fulfillment

You cannot run a retail chain in this century without planning for how you will fulfill Web orders. Your website, if it hasn’t already, will become a major channel for product sales. Customers will...

crm retail operations

How to Keep a Customer Forever

Customer service is the most important part of your operations. If you don’t take care of your customers, they won’t take care of you. But to truly deliver world class customer service, you need...

mobile marketing CRM

5 Ways to Make Mobile Marketing Pay for Itself

People today spend more time on their mobile phones than they do their computers or watching TV. That’s a great opportunity for retailers to build customer relationships. As you know, managing your customer relationships...

retail operations management solution

5 Ways to Step Up Your Retail Game

No matter what you sell, there are always ways to improve how you sell it. At ChainDrive, we’re always thinking up ways retailers can improve their ways of doing business. Here are five ways...

customers and retail management

3 Questions To Ask Before Getting CRM Software

It is a good idea to invest in Customer Relationship Management (CRM) software, but before you make a final decision, ask some pertinent questions: Who is going to be using this software? How will...