2019 RIS Software LeaderBoard Survey

Multidev keeps on evolving in the top half of the top 20 master list with an impressive 8th place position!

The RIS Retail Software Leaderboard is one of the most prestigious, anticipated and widely recognized reports. Based entirely on retailer evaluations, the RIS Leaderboard ranks retail software vendors based on customer satisfaction across a wide range of criteria, serving as an objective and fact based guide to help retailers find the most suitable vendors and solutions they require.

This must read-report is intended for retailers planning to invest in software technologies. It focuses on customer satisfaction, retail concentration, innovation and reliability.

"Performance, quality of support, service and TCO remain key elements for omni-channel retailers and Multidev has improved its ranking in each of these categories" said Joe Skorupa, editorial director of RIS News. "Multidev's strong customer satisfaction results confirm its status as one of the top retail software providers."

Up one spot from last year, Multidev ranks an impressive 8th in the top 20 of the best of the best and was voted a top 10 vendor in 23 additional breakout categories, among those 15 being in the top 5!

We ranked in 23 Top 10 categories!

Leaders in Ease of Administration

Specialty Vendor Leaders in Customer Satisfaction
Leaders in Overall Performance
Leaders in Software Reliability
Leaders in Quality of Support

Leaders in Quality of Service

Customer Satisfaction for Broad Suite Vendors
Apparel Vendor Leaders
Customer Satisfaction for Apparel Vendors
Top Vendors in Retail Concentration
Leaders in Total Cost of Operation
Leaders in Return on Investment
Leaders in Technology Innovation
Leaders in Overall Performance by Tier One & Mid-Size Retailers
Leaders in Total Cost of Operations by Tier One & Mid-Size Retailers

Mid-Size Vendors
Customer Satisfaction for Mid-Size Vendors
Specialty Vendor Leaders
Top Vendors in Customer Satisfaction
Leaders in Return on Investment by Tier One & Mid-Size Retailers

Customer Satisfaction by Mid-Size Retailers

Broad Suite Vendor Leaders
Top Vendors for Mid-Size Retailers

"We are evolving in a very competitive environment, and it is definitely a great achievement to be recognized in the annual RIS News Leaderboard Report," said Multidev President Joseph Amzallag. "Multidev has been constantly investing resources in both software development and services for more than 20 years. This year's higher ranking is a recognition of our determination to provide our customers with cutting-edge tools and services they need to embrace new trends in their specific markets."

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