ChainDrive’s Mobile Assistant improves store floor activity
The explosion of mobile technology and capabilities related to it has made significant changes in the world of business, and retail businesses are no exception. The successful retail professional will find ways to adapt to the changing times and implement new technology that supports the need to provide top-of-the-line customer service and to employ the strongest marketing strategies. ChainDrive’s retail management software package comes equipped with multiple components with the mobile industry in mind. Our Mobile Assistant tool is a unique and carefully crafted software system that helps your sales agents and representatives engage customers and better respond to questions and concerns.
Your sales team can move around with customers and between different customers while carrying their mobile devices equipped with the Mobile Assistant. This allows them to support customer questions and interests by using its various features.
The Product Search tools helps you easily locate an item in the store, and it also contains detailed information on product specifications, styles, and so on. It’s great for helping a customer find a product and learn more about it.
The software also includes a Customer Search feature designed to present information about customers and to collect data as you move through the store.
Other key features of the software include:
- Item reserve at customer’s desired location
- Item store transfer with e-mail confirmation
- Leverage purchase history to facilitate cross and upselling
- Smart search and filter capabilities
Give your sales team the comprehensive solution they need and pick up ChainDrive’s Mobile Assistant.