What Can Professional Services Do For You?
Many times someone will ask why a company like ChainDrive sees the need to offer professional services along with our retail management software. The answer is simple: implementing a powerful integrated retail management platform isn’t something you want to DIY. ChainDrive Professional Services gives you the level of help you need to be successful when you need it and how you need it.
The Level of Service You Need
The ChainDrive solution isn’t a “one-size-fits-all” software. We know that each business normally has unique, specific requirements and that the infrastructure they use for data management needs to be able to be flexible enough to meet those unique and specific requirements.
Our Professional Services team is made up of experts who are able to be flexible, too. This gives us the ability to provide the level of service needed in every situation, from occasional assistance to an entire project team customizing your application.
Professional Services When You Need Them
We work with your team throughout the planning, implementation, and deployment stages so that you have confidence your people can utilize the software to its full potential and optimize your business. The project goals, key milestones, and deliverables are reached before the project is considered complete. After that completion, you are given access to our Client Care support team 24/7, 365 days a year. That means you can get help after business hours are over, during holidays, or whenever you need it.
How You Need Your Services To Be
Because we know that one size does not fit all, we know that we need to listen to you. We need to understand your pain points and your goals. We pay attention to what you say and ask questions to make sure we understand what you need the software to do for your business. We also work with you to show you what ChainDrive can do in ways that you may not have imagined possible.
ChainDrive’s Professional Services provides the type of service you need in order to use our Integrated Retail Management software to its fullest extent and expand your business. As it expands, the software keeps up with the changes because we are available to help you adapt to the challenges facing commerce enterprises today and tomorrow.