What Does Software Do For Specialty Retailers?
Specialty Retail is a niche — a carefully selected offering of goods and services to a specific customer. Because this is a niche market, retail software for specialty retailers needs to have certain features or it will be too generalized to be of much use. Here are a few things to consider when looking for specialty retail software:
- The ability to tag items in your inventory with user-definable attributes. This way, you can input fields for the special type of attributes your specific niche requires. Customized categorizations and organizations make taking mass actions or locating specific items easier.
- The flexibility to support multiple SKUs and work orders. Appraisals, repairs, product returns, and custom orders need the framework that supports a multifaceted business. Specialty retailers offer what is hard to find, and the right software improves their offering.
- The capability to personalize business strategies. Effective methodologies like targeted marketing campaigns and promotional offers attract customers interested in your specialty business. Buy-one-get-one, two-for-one, or whatever fits your niche — software that has comprehensive Customer Relationship Management tools makes a business profitable.
Some software suites offer a one-size-fits-all approach that forces you to adapt to their preconceived notions of how retail should work. This is not the way that ChainDrive approaches retail management software because ChainDrive’s Integrated Retail Management Solution is designed by experienced retailers who understand the pain points of the industry. As a result, flexibility and customized options are built into the basics.
Specialty Retail software needs to have exceptional tools for a unique, diverse product assortment, so it goes beyond the basics of POS and inventory management. It can handle multiple SKUs, work orders, special promotions, exam results, repairs, warranties, insurance claims, or whatever you need. The result is streamlined operations, better customer service and, ultimately, increased revenue and profit. ChainDrive simplifies your business management with the specialty retail software you need for optimized operations.