Gérer les données du client à travers tous les canaux
Il ’ s guère un défi de gestion opérationnelle plus important aux détaillants que gestion de la relation client. ChainDrive’s CRM solution makes managing customer relationships easy and allows you to capture customer data across every channel you manage.
Whether collecting information on your company Web store or at the brick-and-mortar point of sale, you can easily get demographic information, customer preferences, contact information, and much more. You can then use the information you collect on your customers to manage your direct mail campaigns and other marketing initiatives to reach the right customers with the right product recommendations.
Customer Relationship Management from ChainDrive allows you to manage your customer data from the following channels:
- En ligne Boutique en ligne
- Plates-formes mobiles
- Point de vente
ChainDrive is an integrated solution that works and plays well with whatever operational management system you now have installed.
Your entire retail operation will run more smoothly with the right management solution. The CRM from ChainDrive will allow you to manage your prices better, control your inventory, increase your sales, and make better product decisions across the board. Maintenir votre fidélisation de la clientèle by managing data seamlessly and less costly. It’s the shortest path to a profitable retail business and one that will pay for itself time and again.