Services professionnels d’éviter lors du choix de logiciel

The base of all good professional services starts with listening to you.

Le type de services professionnels that are offered with a retail management software platform should be examined carefully before committing to a particular company. Why? Because even a very good software application will occasionally need some troubleshooting as you use it in your particular business.

Le type de professionnel de service que vous Ne pas need is one that does not listen to you from the time you start to look for retail management software, through the process of selecting the type of services you need, and during the time you are a client.

Éviter les sociétés qui ne font pas Demos

A good demo gives you an accurate idea of the way this particular company will listen to you when you are using their product. ChainDrive gives you the opportunity to customize your demo en direct ou en ligne because this gives you a chance to interact and ask questions before making a commitment. If the software you are looking at doesn’t listen to you before you buy it, you have no guarantee things will be different later.

Éviter les logiciels qui ne peuvent pas être personnalisées

Retail management software should fit your business perfectly and have the potential for changing to fit your business as it changes in scope or emphasis. ChainDrive’s professional services include custom development so the software will be perfect. Retail management software that cannot be customized lacks the team of experts behind it for support, so you have to change to fit the software because it won’t flex to your requirements.

Éviter de soutien qui a des heures d’ouverture

Retail management software is used by a wide variety of people, from the cashier to the stock clerk to the manager and beyond. Retailers today operate on multiple channels, complicating the task of the software even more. ChainDrive offers client support that is available whenever you need it, 24/7/365. Professional support that makes you wait until their office is open keeps you from getting the help you need to stay in business.

Ne pas être un nombre au lieu d’un Client

Retail management software should provide the infrastructure that moves your data. It’s too important to leave to a company that sees you as a number instead of a client. Clients have a relationship with a commitment to be heard when there is an issue. Take a look at the Services professionnels offered by ChainDrive and see how your business can change for the better once you become our valued client.