What’s A Mobile Assistant?
In an age of mobility, when virtually everyone you know is connected via multiple devices, and when no one leaves home without a smart phone or mobile communications device, it’s important to understand how people find information, share news, and communicate with each other through technology. Marketing mobile is the name of the game and companies that take advantage of the opportunities succeed.
Enter ChainDrive’s Mobile Assistant.
The Mobile Assistant allows you and your employees to communicate with your customers in real time with a tablet or other mobile device right from inside your store. You could have a customer in your household products department looking for an item that is in hardware. Through a mobile app, they contact your customer service department and get an instant message back that the item they need is five aisles over. That’s true customer service.
You could even send a store representative to retrieve the product for the customer and meet them halfway.
The Mobile Assistant’s primary goal is to assist your sales staff in delivering more personalized service. Instead of leaving customers to their own devices, you can interact with them and engage with them through the handheld device of choice.
If you’re ready to turn your retail business into a 21st century powerhouse, get on the mobile bandwagon right now with ChainDrive’s Mobile Assistant.