Ce qu’il faut chercher dans le logiciel Assistant Mobile
L’idée de doter le personnel de vente avec un assistant mobile device is a good one if that device works the way it should and the staff members know how to use it. But a potentially good idea falls flat if these two aspects are missing. Mobile assistants need to have features that work. More importantly, they need to be in the hands of someone who is familiar with their features and convinced that the mobile assistant will be a valuable tool in their career.
Fonctionnalités du service mobile Assistant
Chaque fonctionnalité d’are ’ s Logiciel Mobile Assistant is designed to solve a problem that retailers have encountered during daily operations. How many of these standard features would solve a problem for you?
- Real-time chain-wide inventory visibility on item availability, size, and location
- Description du produit complet avec images et prix
- Instant product look-up by style, product code or description
- Question de réserve chez le client ’ s l'endroit désiré
- Point stocker transfert avec confirmation par email
- Extraire instantanément les informations en temps réel client détaillée
- Créer, mettre à jour ou modifier les informations client sur place
- Customer look-up gives complete results with address, email, phone
- Passé acheter et retourne l'histoire
- Fonctions intelligentes de recherche et de filtre
- Historique des achats levier afin de faciliter les & vente incitative
Formation du personnel d’utiliser un Assistant Mobile
It’s a good idea to begin staff training on new devices with an overview of why these devices have been deemed necessary. A review of past problems encountered is a perfect introduction to the way that a mobile assistant will provide the solution to that problem.
It’s also a good idea to provide enough role play opportunities on the device with the software so each staff member is able to encounter a variety of scenarios successfully. Most people need to play with a new device and software before becoming sufficiently familiar with its potential.
As various problems are solved during role play, confidence in the assistant mobile increases and staff will be eager to utilize this tool on the sales floor.