Quel genre de sentiments sont à votre point de vente ?
Point de vente is an important moment because this is when a retail transaction becomes reality. Since people are at the POS, the way people feel about the transaction will affect their future decisions. The way a customer feels will affect where they choose to shop, and the way your employees feel will affect how they choose to work.
Se sentir sécurisé
Nobody wants to wonder if their financial information is vulnerable. Customers feel secure when your processes include security measures that are effective without being burdensome. User-definable action and security parameters can do exactly what is necessary to make everyone confident about their transaction.
Se sentir récompensé
Customer Relationship Management is enhanced by POS software that can collect opt-in data, verify rewards in loyalty programs, and offer targeted promotional incentives. Nobody likes to feel pressured or harassed, so make it painless to sign up for customer loyalty programs and let shoppers opt into the type of contact they want. ChainDrive designed a solution that optimizes customer data collection and provides the tools to turn information into meaningful action. No more blanketing the entire email list with offers only a portion are interested in. Targeted marketing is rewarded with a positive response.
Se sentir valorisées
Customers feel valued when their preferences are honored. Employees feel valued when their work is recognized. The ChainDrive Point de vente workforce management tool enables scheduling and punch clock along with actual versus schedule monitoring, security and control settings, and hourly rounding rule options so that actualized hours are compiled for payroll.
Retailers can feel confident about their Point of Sale when they utilize ChainDrive’s integrated retail management solutions. This professional software suite has been designed by experts and can be customized where unique situations require specific solutions. Request a démonstration de logiciels gestion détail cross-canal and see how your feelings of frustration at the point of sale can become positive.