The ChainDrive Blog

Consumers constantly expect retailers to make their lives easier. This trend manifests itself not only in product innovation but also in the shopping experience itself. Retailers must continue to provide faster technology, better transparency to customers, and more accurate logistics and delivery to make customers feel like the shopping experience is efficient. Investments in retail […]

Retail chains where different levels of responsibility within the organization communicate with each other about critical business processes succeed and are managed more effectively than those that do not. The question is how to foster a culture of communication within your retail chain with the right integrated internal messaging software. It doesn’t matter what retail […]

Clienteling is the art of building relationships with customers that lead to profitable and efficient retailing. Today’s customers are looking for a unique and personalized experience. Customer relationship management (CRM) and Loyalty programs are key areas where technology and innovation can be combined to deliver personalized experiences. Effective clienteling requires the right tools to facilitate […]

As the retail industry continues to grow, the demand for innovative technology that helps retailers to better manage their inventory has also increased. With the introduction of Point of Sale (POS) systems, businesses can reduce the risk of inventory shrinkage, reduce the number of employees needed to handle stock, and even increase the sale of […]

If you are an eyewear retailer, you are probably feeling the effects of the e-commerce revolution. As consumers turn to the Internet for their purchases, brick-and-mortar stores see their profits shrink. Fortunately, retailers still have one crucial advantage: their customer data. ChainDrive optical software is a software solution that retailers can use to make the […]