3 Hidden Benefits of Internal Messaging for Retailers
Internal messaging is an oft-missed solution in retailing. Not only can it save your retail personnel time, but it can also increase the revenue and profitability of your retail chain. The following three benefits to integrated internal messaging should help you better understand this overlooked feature among retail operations solutions.
- Automatically Triggered Messages – Let’s say an important shipment for a seasonal promotion has been made and your store managers and buyer are expecting it to your warehouse by a certain date. If there is a problem with fulfilling the order by that date, you could receive an automatic message from your company’s warehouse manager when the purchase order is not fulfilled. On the other hand, when the shipment does arrive at your warehouse, all interested parties receive an automatic message stating all is well.
- Make store transfers more seamlessly – Your store managers have a lot to do, and very little time to get it all accomplished. If a customer is looking for a specific item that can’t be found at one store, your store manager can kick off a quick request to all other store managers and ask for a transfer. The first store manager that can make the transfer can respond and fulfill the order. That saves everyone time and will make your retail chain more profitable.
- Answer messages from anywhere – Because you can make your internal messaging system mobile-friendly, sales associates and retail managers can answer key messages from anywhere by including the messaging system on their tablets. Not only that, but your internal messaging system can be integrated into your POS and mobile POS systems to ensure greater flexibility, better communications, and optimized performance and efficiency.
An internal messaging system is a routine part of your retail operation that can often get overlooked, but it’s such a key aspect of your technological solution that it can impact your bottom line. Increase productivity with integrated internal messaging.