Make your customers happy with ChainDrive CRM
The customers are the most important individuals in any retail business. Even if you have the best management team around and you’re selling quality products at competitive prices, your business will not be able to stay afloat without a steady customer base willing to spend money at your stores. That’s why keeping them happy and coming back is a constant priority. ChainDrive offers retail professionals a software package built from the ground up with integrated functionality to provide your business with all of the tools it needs to excel. The Customer Relationship Management (CRM) component is made up of intuitive tools that help you monitor customer relationships and facilitate stronger interactions and more customer loyalty.
With ChainDrive software, you will be developing a comprehensive database of customer information just by having them pass through the checkout lanes. You can monitor buying patterns, trends, and more through the Customer look-up tool. Customer data can be tagged, filtered, analyzed, and categorized in any way you see fit. The flexibility in this software allows to get meaningful information about your business and helps you take action with confidence.
Use CRM to develop customized marketing campaigns designed to keep customers interested in your stores. Providing people with a more personalized shopping experience will keep them happy and coming back. If your customer data shows that people are interested in a certain product, hold a sale or a bundle deal. This is just one example of how CRM software can help you come up with powerful marketing campaigns to benefit your business.
CRM software also supports the sale of gift cards and registries at any and all of your retail locations. Providing customers with a product that will give them or their loved ones a reason to shop at YOUR retail locations is a great way to develop a customer base.
Use ChainDrive to treat your customers the right way!