3 Great Ways To Increase Employee Productivity
One of the many tasks facing retailers is maintaining a motivated workforce. This task is extremely important because the people interacting with your customers are the people who affect your customer’s perception of your business. ChainDrive’s software designed for Operations Management has employee productivity features that go past the basics to increase your staff’s potential.
Understanding The Context
In a sense, employees are investors. They invest their time in return for pay, true, but they also are investing in the business by their efforts. Just as stockholders need to see how it all fits together, employee investors need to see the same thing. Show your staff the context of their position and demonstrate why statistics you are monitoring are used to measure their impact on the business.
Tracking The Progress
Logging the number of hours on the job doesn’t really give the true picture of what is happening during those hours. Sales, UPT, sales per hour, customer interactions, and unique productivity indicators all can be monitored, but tracking the progress requires the ability to compare historical data with real-time status. Analysis of that progress is most accurate when all factors can be included, like a store opening or a local economy crisis. Showing an employee how their individual efforts impact the business confirms the value of their investment.
Rewarding The Effort
Recognition for a job well done is appreciated by all, but most of us like rewards, too. When key data and statistics on employee productivity are monitored, it’s simple to recognize and reward effort. When you give a free lunch during the hectic holiday sales or add a cash bonus to the paycheck, employees are motivated to do a better job. Keeping track of productivity and consistently rewarding improvement is a good practice that pays off in enthusiastic staff.
ChainDrive’s Retail Operations Management Software has the tools to make employee productivity an integrated part of a profitable enterprise.