3 Key Factors of Operations Management
Every retail enterprise looks a little bit different when it comes to operations management because each organization is made up of unique individuals and specific locations or channels along with inventory that changes according to the demand of that particular market. Still, in every case, operations management software needs to give you all the information across the entire enterprise in real time. Having that data is not enough, however, because it has to be analyzed intelligently by accessing the precise information needed for a decision. Once that decision is made, action must be appropriate and proactive.
All The Information Across The Enterprise
ChainDrive’s centralized database is the foundation of a data infrastructure that enables access in real time to whatever you need to see. Because of this database, you see a comprehensive view of exactly what is happening and can compare that to what has happened in the past, whether you are looking at sales, employee productivity, store performance, or any other KPI.
Access That Individualizes Analysis
Configurable settings enable you to filter out the data that does not apply to your specific goal. Loss prevention, for instance, alerts you to abnormalities with ChainDrive’s exception-based logic. Once alerted, you can utilize drillable data views, pivots, and reports to isolate the irregularities and see what is going on. Whether it is a discrepancy or policy breach, ChainDrive gives you the data and tools to act appropriately.
Action That Responds and Anticipates
Operations management requires action, but that action needs to be appropriate. Sometimes you need to respond to a crisis in the supply chain. Other times you need to leverage your CRM data by creating and deploying marketing that targets specific groups or individuals in your customer base. A store that is struggling will usually need some different decisions than a store that is opening in a different location. Being able to respond rather than react means your decisions will be intelligent rather than emotional, and in retail intelligence is the best decision. Anticipating what will be needed requires intelligence, too, and ChainDrive equips you to make the decisions that will be profitable.
Operations management software should enable your decisions to be optimal because you can analyze exactly what you need to see out of a comprehensive collection of all your data. All the information, individualized analysis, and appropriate action are the three essential factors of operations management that ChainDrive Operations Management software is designed to give you.