Why Integration Is Essential In Operations Management
Operations management is an integrated process by the nature of its goal. Without integration, how will you see an accurate, total picture of the business in real time? Without integration, the many processes needed to complete any analysis in even a single channel is a time-consuming task that lacks real-time status. Collecting reports, generating reports that are not compiled yet, etc. can be a full-time job position in many companies and sometimes is totally print based if using a legacy system. Multiply that by adding other channels to the business and the average retailer needs to use an integrated software platform like ChainDrive Operations Management.
The Necessary Scope of Integration
Operations managers need to see everything in order to assess and act. That means the scope of integration necessary is all of it — the whole enterprise, from one end to the other and every channel of activity. Without having access to the data, how can analysis be accomplished?
This is where the centralized database of ChainDrive’s Integrated Retail Management solution is a game-changer. Having all the data from the entire scope of the enterprise in one secure location simplifies things like reports because you can pull the precise data needed for the particular task and know you have it all.
The Tools To Do The Job Effectively
Along with that foundational database, there needs to be the ability to analyze the appropriate data and act decisively. ChainDrive provides all the tools that are needed to perform Operations Management effectively:
- Analysis and reporting of every location’s employee productivity.
- Performance indicators for stores that include reporting on current status, historical considerations, comparisons, and tracking.
- Sales analysis that is multi-level and multi-location for a complete picture overall.
- Discount monitoring that can be filtered and configured as needed.
- Marketing action tools that enable CRM data to be leveraged optimally.
- Exception-based reporting on loss prevention and discrepancies.
- Inventory controls like cycle counts, physical inventories, and activity monitoring.
All of these tools rely on the ability to integrate the complete set of data that your business generates. Using the centralized database, ChainDrive Operations Management empowers you by automating what can be done automatically (you’d be surprised!) and by giving your team the freedom and ability to analyze and act confidently.