Effective Order Fulfillment Solutions With ChainDrive
One of the challenges that retailers face today is the expectation of customers. Since online shopping has changed the way we buy, retailers have had to change the management tools used to process and fill web orders. At one time it made sense to have as complete an inventory as possible in each store because customers want their purchase as soon as possible. Today, a fully stocked supply for each channel and every location across the business is expensive and unnecessary.
Eliminate Needless Inventory Duplication
ChainDrive’s Web Order Fulfillment software allows you to fill orders from any combination of warehouse or store location. Items can be pulled automatically from the nearest location with the most inventory or slowest forecasted sales. The centralized database provides instant updates in real time on fulfillment requests, status, and location.
Because of this flexibility, duplicated inventory stockpiles are unnecessary. The web store does not need to have its own warehouse because the brick & mortar store inventory is available. An order can be fulfilled by consolidating at a centralized DC or directly shipped from any location in the business. Instead of investing in duplicate stockpiles, retailers can invest in what will bring an immediate return.
Optimize All Order Fulfillment Processes
When omnichannel retailers invest in software that integrates management, every process is optimized including order fulfillment. Customers can be tracked and given offers in their preferred channel, for instance. Cross-channel CRM relates to shoppers the way that they actually shop and the ChainDrive Price and Promotions management tool lets you set up and deploy multi-tiered promotions based on “if this, then that” logic so it’s easy to keep up with customer behavior as well as order fulfillment.
The exception management tool automatically flags any order for review according to parameters that are user-defined. This lets you set the rules and keeps you in control. Product and vendor management are also user-defined, providing the ability to sort, filter, and analyze exactly the way your business operates. Every aspect of inventory management from vendor to future budgets is optimized for superior functionality because the same inventory data is available across every channel.
ChainDrive’s Web Order Fulfillment software provides the solution to the problem of effectively managing order fulfillment in today’s multichannel retail environment.