Choose A Mobile POS That Can Grow With You
Customers are becoming increasingly sophisticated in their expectations for high standards of service, efficiency, and competency. One of those expectations is that the point of sale be a flexible transaction that can be done wherever it is most convenient. But choosing a mobile POS option that can grow with your business requires doing some research. Three things to look for in the wide array of mobile POS software are integration, flexibility, and support.
Choose A Mobile POS That Is Integrated
It isn’t efficient to have a separate mobile point of sale setup when you can have a mobile POS component that is completely integrated with your management software platform. Integration allows real-time inventory visibility across the entire chain, for instance, so that an associate can find and order exactly what the customer is looking for. Integration enables that associate to update customer information and improve customer experience by empowering the staff members on the floor to provide VIP experience immediately.
Choose A Mobile POS That Is Flexible
When the lines at the registers are long, shoppers are tempted to leave your store and go somewhere else if they don’t have much to purchase. A mobile POS in the hands of additional staff adds a way to save that sale. Kiosks set up in different departments allow customers to look up product information, availability, and pricing on their own whenever they choose. Flexibility provides options that enhance your business.
Choose A Mobile POS That Is Supported
Software that is professionally supported is software that continues to be useful because troubleshooting is not done in the dark. Ask what hours support is available and ask if the staff will be trained to support your particular system, and what level of help you can expect. A software bargain becomes a bad deal when you are stuck trying to figure out what went wrong. A software investment pays off when a glitch is easily dealt with before you open the next day.
ChainDrive Mobile Point of Sale software meets the criteria you need for choosing a mobile POS software option that can grow with you. Take a look at ChainDrive and see how we can provide the software solutions you need for a successful retail business.