How To Bust Lines and Keep Customers
When your store is suddenly busy, you suddenly have a challenge. How do you keep those lines from making customers decide the wait to purchase is not worth the items in their cart? No shopper wants to stand in a long line at the cash register, but no retailer wants to pay for unnecessary cashiers to stand around waiting for the lines to form. Many retailers can’t invest the floor space in adding self-checkout lanes. But there is an alternative that gives retailers flexibility and shoppers the quick check out process that they need: ChainDrive Mobile Point of Sale.
What Mobile Does For POS
When the lines start to get too long, sales associates who are equipped with a mobile device that has ChainDrive Mobile Point of Sale on it can act as another checkout wherever they are in the store. Bringing people from another task so that they can help customers make their purchases and get on with their day is a good way to bring those customers back the next time they need to shop. Line busting like this doesn’t take long, so your sales associates can go back to their previous task without difficulty.
But What About Cash?
It is true that a mobile POS in an associate’s hand will not work as well for those who want to use cash. But how many of your customers use cash? Those cash-paying customers can stay in the now-shortened line and quickly reach the cash register to make their purchase. Taking the card-carrying customers out of the line benefits the cash-carrying customers, too.
What Else Can Mobile POS Do?
One advantage of a mobile point of sale is that floor space can stay available for product display without compromising the efficiency of the checkout process. But with ChainDrive Mobile POS, there are many more:
- Ability to create, update, and edit customer information as needed
- Potential for cross-selling and up-selling is increased
- Reserve or transfer items to the customer’s desired location
- Customer service is enhanced
- Comprehensive inventory visibility in real time
- Kiosk potential so customers can search inventory themselves
Equipping your sales associates with a Windows tablet and ChainDrive Mobile Point of Sale software empowers your team to provide superior service. Line busting during a busy time by providing more purchase points is only one of the many advantages you have when you utilize the power of ChainDrive for your business.