Is Your Point of Sale A System of Engagement?
The point of sale is a great place to engage your customer and encourage more sales in the future. Both online and brick-and-mortar sales increase when the point of sale experience is a positive memory.
- Make your physical store experience a rewarding one by offering the details your particular customers appreciate.
- Make your online store experience a rewarding one by keeping your online presence accurate, consistent, and interactive.
- Make all points of sale throughout your business intuitive and efficient for employees and managers so that this is a positive experience for your staff, too.
How do retailers do this? By using a software platform that provides the ability to handle all the data intelligently. The point of sale can be an opportunity to engage your customer while conducting a transaction because the software you use can turn it into a comprehensive business tool.
ChainDrive POS Has What You Need
Because ChainDrive has been designed for retail management, it has the features retailers have requested. Because it is a completely integrated solution, it has what you need for your point of sale and more:
- Settings that give you control with user-definable action and security parameters let you govern things like workforce management, discount rules, and access to the till.
- Performance monitoring that keeps you informed in real time so that your analysis is accurate and your actions are appropriate.
- Promotional rules management that is fully transparent at the point of sale and capable of multiple, layered campaigns that can be both specific and concurrent.
- Product and inventory look-up gives sales associates real-time visibility when customers as about availability or details on a particular item so that an order can be immediately processed.
- Integrated internal messaging empowers your entire workforce by enabling instant communication so they can deliver highly personalized customer experiences.
- Customer relationship management enables superior service that moves a shopper from customer to client and builds loyalty.
- Mobile point-of-sale software on a Windows-based tablet arms your sales associates with all the power of ChainDrive so they can help a customer wherever they are in the store.
The point of sale can be so much more than a simple transaction. With ChainDrive Point of Sale, your retail business has the potential to empower your staff and engage your customers so that everyone profits.