More Than Six Reasons to Use ChainDrive Mobile POS
There are definitely more than a half dozen reasons that ChainDrive Mobile Point of Sale is a good idea for retailers, but these six are a good start:
- Empowering Sales Associates
- Customizing Engagement
- Facilitating Up-sell & Cross-sell
- Enabling Clienteling
- Increasing Productivity
- Improving Customer Experience
Mobile POS Benefits That Many Miss
When first introduced, a mobile point of sale seemed like a good idea that would only be useful for the very small retailer. A coffee roaster who has a small shop but also sells at the local farmers market can use a mobile point of sale at both locations. This simplifies the coffee roaster’s transaction methods.
But very large retailers are finding that utilizing a mobile point of sale instead of only having traditional cash registers can free up space for other things, like product displays or impulse buys. Stationary checkout locations are also far more expensive than mobile devices when the need for expansion comes and it’s easier to update a mobile point of sale for things like EMV implementation. Self-service kiosks in key locations are able to facilitate orders for customers who otherwise would need to go through a representative. Customers who do work with a sales associate to explore options are usually inclined to buy because they are invested in the process. Integration with other management functions turns a point of sale into a multitasking benefit that can streamline restocking and provide real-time data for analysis of buying habits.
Don’t Overlook The Obvious
A mobile point of sale is rapidly becoming the norm. Shoppers expect this flexibility because they know it’s possible. Waiting in line is no longer something many consumers will do if they know your competitor has sales associates equipped to sell anywhere in the store. This line-busting difference directly affects customer satisfaction.
Often a question or a crisis comes up regarding the software you use in your business. This is where the quality of your support team really makes a difference in how long it takes to resolve an issue. With all the benefits that a mobile point of sale offers, the benefit of professional support can be overlooked. With the ChainDrive Integrated Retail Management platform, the Mobile Point of Sale component meshes with the rest of the software like a gear in a smoothly running engine.