What Could Go Right At Your Point of Sale?
The point of sale is far more than a single transaction for a retailer. This is the moment that can determine whether or not a customer comes back. It can be a moment that encourages your employee because they had the tools to do their job well. It also can be a moment that automatically updates your inventory and much more. How? The power of ChainDrive Point of Sale software.
At the point of sale, a customer can be invited to opt into the benefits of loyalty programs. Profiles and preferences can be easily updated because customer relationship management is completely integrated with ChainDrive’s platform. The customer is able to interact as much or as little as they desire, from checking on an order status to registering for gifts and everything in between. The customer gets the level of personalized service they prefer.
Employees who have ChainDrive at their Point of Sale have the tools to look up those orders and gift registries. They have the ability to look up product information, including real-time inventory status, and create special orders. With a Windows-based tablet, they can do this anywhere in the store. The Integrated Internal Messaging tool lets them ask questions and get answers immediately. The Promotional Rules Manager ensures they have the correct pricing for markdowns and promotions. Finally, they have the assurance that any commissions and hours worked are accurately recorded and compensated.
ChainDrive updates your inventory in real time. That means product availability is accurate whether it is being checked on the website or on the sales floor. The built-in reporting, statistics, sales target tracking, inventory and KPI indicators are all in real time so you know what is happening anywhere across the enterprise. A customer can ask for a blue kazoo and the sales associate can look up blue kazoos by description or SKU to see if another store has any on the shelf. If there are, one can be shipped wherever the customer prefers and if that was the last blue kazoo on the shelf the inventory shows zero.
The benefits of ChainDrive’s Point of Sale software are many. With ChainDrive, all kinds of things go right at your point of sale.