Improve Your Web Marketplace Experience
A lot of attention is given to the customer experience in the web marketplace. But as a retailer, a frustrating experience using third-party marketplaces like Amazon, Newegg, eBay, or Rakuten can discourage you from using this profitable channel. ChainDrive Web Marketplace Integration has been designed to reduce the frustration and seamlessly add third-party marketplaces to your online presence.
When a retailer lists a product on various third-party web marketplaces there are benefits like an expanded customer base, increased brand exposure, and more sales. But multiple marketplaces means multiplied processing. For example, each online marketplace has specific listing requirements. If your inventory isn’t kept up to date in real time, there is the real possibility of back orders or lost sales opportunities. Managing product information manually is cumbersome at best.
Eliminating the time it takes to individually create, manage, and adjust data for each marketplace is possible with the sophisticated Product Information Management tool in ChainDrive’s Web Marketplace Integration component. This tool automatically modifies rich data, images, pricing, and specific listing requirements by using the centralized database. Your product information is consistently accurate without manual intervention.
Seamless Marketplace Integration
The single platform and centralized data management that ChainDrive is known for will make the task of integrating the diverse requirements of third-party marketplaces seamless. Since the information on orders is in the same database as all the rest of your information, processing orders, shipping procedures, specific conditions of order fulfillment, customer preferences, inventory updates, and much more are simply a matter of filtering for the requirements of the task at hand.
The Inventory Management tool lets you launch, track, and automate inventory across multiple channels. This integration gives real-time inventory status and the added benefit of needing less duplication in your inventory. You can pull orders from where they are located and fulfill orders easily. Item count is precise and transparent even when those items are in multiple locations. You see exactly what you have in any location and can monitor product life-cycle, seasonality, promotions, etc.
Analytics and reporting benefit from this integration because instead of needing to collect reports from siloed channels, you have all the information in one secure place. Authorized access gives analysts the ability to see every aspect of operations. Monitoring, analyzing, and acting on insights from this complete view is how you improve your web marketplace experience.