Tagged: crm

clienteling

How to Do Clienteling Right

Every retail operation must spend some time clienteling. You’ve got to make sure you collect accurate information on your customers and that you use that information responsibly to meet your customers’ needs. Are you...

Improve your understanding of your customer’s behaviors with ChainDrive CRM.

This year, we are showcasing Retail Analytics and BI for retailers in 2019. Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI) and addresses some of your challenges related to...

Dashboard Demo Video

NRF 2019 Retail’s BIG SHOW – Improve your omnichannel efficiency using the most relevant KPIs

This year, we are showcasing Retail Analytics and BI for retailers in 2019. Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI) and addresses some of your challenges related to...

apparel retailing

Apparel Retailing: 5 Tips for Staying Competitive

All sectors of retail are challenging and competitive, but there’s something about the apparel industry that makes retailing especially competitive. For one thing, customers are picky about their clothes. Everyone wants to look good,...

customer relationship management solution

Is Your CRM All About the Customer?

When a customer walks into a retail store, they are looking for a specific experience. First, they want to be able to shop for their needs quickly and efficiently. In other words, merchandise must...

NRF 2019 - Book your appointment!

NRF 2019 Retail’s BIG SHOW – Closing better sales with ChainDrive’s Client Order Configuration

This year, we are showcasing Retail Analytics and BI for retailers in 2019. Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI), and helps your associates closing better sales with...

Treat Your Customers Like Clients

The term “clienteling” sounds kind of like a buzzword that has little meaning. So many words are empty of definition for people that communication requires defining new terms. In reality, the process of moving...

home decor retailer management

Who Do You Listen To In Home Decor?

  Home decor retailers have a lot of advice coming at them from all directions. Some experts in the industry predict trends like darker walls, geometric accents, and fringe. Others think that minimalist interiors...

The Effect of Support on Clienteling

Clienteling, that process of changing a customer into a client, is essential for today’s customer relationship management. The standards are high, and retailers have to meet those standards to stay competitive. But Client Support...

How To Actually Use RFM For CRM

The idea of using RFM (Recency-Frequency-Monetary) analysis for Customer Relationship Management has been around for a long time. The reasoning is simple: identify the customers who are most likely to respond to your marketing...

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