Tagged: crm

home decor retailer management

Who Do You Listen To In Home Decor?

  Home decor retailers have a lot of advice coming at them from all directions. Some experts in the industry predict trends like darker walls, geometric accents, and fringe. Others think that minimalist interiors...

The Effect of Support on Clienteling

Clienteling, that process of changing a customer into a client, is essential for today’s customer relationship management. The standards are high, and retailers have to meet those standards to stay competitive. But Client Support...

How To Actually Use RFM For CRM

The idea of using RFM (Recency-Frequency-Monetary) analysis for Customer Relationship Management has been around for a long time. The reasoning is simple: identify the customers who are most likely to respond to your marketing...

Who Is Your Customer?

One of the most important things in retail is a knowledge of the customer. Without collecting information about your customer base and analyzing the facts, you really don’t know who your customers are and...

Infographic – 4 Point of Sale Mistakes Retailers Make

Source: 4 Point of Sale Mistakes Retailers Make 4 Point of Sale Mistakes Retailers Make    

2 CRM Failures To Avoid

Customer Relationship Management doesn’t need to be a mysterious subject. But sometimes busy retailers don’t take the time to set up a workable system to make connections with potential & current customers and then...

successful clienteling

Clienteling Like Your Customers Want

Customers are people, and people like certain things. People like to know that their preferences can be considered. People like reliability, knowing that an expected service is going to be there. People like to...

mobile marketing CRM

What Can You Do With ChainDrive Mobile Marketing?

Direct marketing messages have changed the way retailers can connect with customers. This can be a great thing if you are a consumer who wants to be in on special offers and store events....

POS optimization

7 Reasons to Optimize Your Point of Sale

Your point of sale (POS) system is one of your retail chain’s most important assets. Optimizing it is essential. Here are seven good reasons you want to optimize your POS for better business. Integrate...

retail operations management solution

6 Ways to Synchronize Your Retail Operations

Operations management is one of the most important aspects of retail. You can have great customer service, outstanding merchandising practices, plenty of inventory, buyers who understand your market, and the best point of sale...

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