Tagged: customer relationship management

point of sale

5 Things to Manage for a More Effective POS

The point of sale is the crux of the retail operation. If you want to be profitable, you’ve got to have an effective and efficient point-of-sale (POS) system. The following five components of your...

business intelligence

How Business Intelligence Leads to Retail Profts

Retail business intelligence is the collection and analysis of key data that retailers can use to impact revenues, profits, and effectiveness. It primarily involves three key components: Collecting the right data Delivering that data...

real-time inventory

When Do You Need an E-commerce Gateway?

As a retailer, you need to make hard decisions in 2019. How do you maintain foot traffic in your retail stores? How do you increase revenues across all of your channels? How do you...

mobile pos

Why Mobile POS is Essential for Retailers

Whether you operate a regional fashion retail chain or a local sporting goods store, mobile point-of-sale (POS) terminals are increasingly becoming more and more essential. The reason is quite simple. People are buying things...

customer relationship management solution

Using RFM Analysis to Build Customer Relationships

Developing and maintaining customer relationships in the retail sector has changed a lot in recent years. Before the Internet, it was all done in person. Today, you’ve got to maintain that relationship both in...

POS optimization

4 Ways Customers Benefit From Product Lookup at the POS

The point of sale is where you and your customer meet face to face for the ultimate business transaction. They buy, you sell. But what happens if the customer can’t find the product they’re...

jewelry retail management

Managing the Uniqueness of Jewelry Retail

Retail jewelers have a unique business model and some unique retail challenges that other types of retail stores typically don’t encounter. For that reason, you deserve a different kind of solution that can assist...

smaller department store

5 Tips for Managing Department Stores Efficiently

Department stores have many challenges that are retailers don’t face. One of the primary challenges is managing multiple lines of inventory for the various departments within your store. It’s sort of like having multiple...

e-commerce gateway

Why Every Retailer Should Have an E-commerce Gateway

In June 2018, 49% of the world’s Internet users were in Asia. Only 8.2% were in North America. However, Europe had 16.8%, and Africa had 11%. What do these percentages mean in terms on...

web order fulfillment

Why Web Order Fulfillment is Essential in 2019

In 2019, web order fulfillment is so essential to retail operations that any retail store or chain that isn’t at least on the way to implementing it will soon breathe its last. In every...

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