Tagged: customer service

mobile point of sale

6 Reasons to Deploy Mobile Point of Sale

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. Here are six reasons to deploy...

internal integrated messaging

Real-Time Communication Across the Chain

In retail, the best communication tool available is the tool that allows the home office to communicate with store personnel and all levels in between in real time. ChainDrive’s Integrated Internal Messaging solution is...

department store operations

Decentralized Service for Department Stores

There is a big push in some circle to “decentralize” operations. This typically is spoken of in reference to department stores, but refers to some aspect of blockchain technology or some crypto-something lingo. The...

web order fulfillment

6 Keys to Successful Web Order Fulfillment

Every retailer today knows that e-commerce is here to stay, but how important is web order fulfillment? If you don’t get this right, your e-commerce strategy will fail. ChainDrive offers these six keys to...

POS optimization

4 Ways Customers Benefit From Product Lookup at the POS

The point of sale is where you and your customer meet face to face for the ultimate business transaction. They buy, you sell. But what happens if the customer can’t find the product they’re...

web order fulfillment

Why Web Order Fulfillment is Essential in 2019

In 2019, web order fulfillment is so essential to retail operations that any retail store or chain that isn’t at least on the way to implementing it will soon breathe its last. In every...

mobile point of sale

5 Huge Benefits to Adding a Mobile POS to Your Retail Operations

You can continue running your retail operations the same old way you’ve been running it for the past 30 years, but that doesn’t mean you’ll continue being successful. If you want to compete in...

Improve your understanding of your customer’s behaviors with ChainDrive CRM.

This year, we are showcasing Retail Analytics and BI for retailers in 2019. Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI) and addresses some of your challenges related to...

Point of Sale - POS Software

6 Ways to Improve Your Point of Sale

The point of sale is where you and your customer meet face to face. It’s where you interact the most with your customer, and in the most meaningful way. It’s also where you expect...

KPIs and sales incentives

The Secret To Improving Customer Loyalty

All retailers need to keep the goal of improving customer loyalty in sight, but jewelry retailers have opportunities that many other categories of retail lack. Every opportunity, however, involves an employee who is confident,...

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