Tagged: customer service

POS optimization

4 Ways Customers Benefit From Product Lookup at the POS

The point of sale is where you and your customer meet face to face for the ultimate business transaction. They buy, you sell. But what happens if the customer can’t find the product they’re...

web order fulfillment

Why Web Order Fulfillment is Essential in 2019

In 2019, web order fulfillment is so essential to retail operations that any retail store or chain that isn’t at least on the way to implementing it will soon breathe its last. In every...

mobile point of sale

5 Huge Benefits to Adding a Mobile POS to Your Retail Operations

You can continue running your retail operations the same old way you’ve been running it for the past 30 years, but that doesn’t mean you’ll continue being successful. If you want to compete in...

Improve your understanding of your customer’s behaviors with ChainDrive CRM.

This year, we are showcasing Retail Analytics and BI for retailers in 2019. Let’s discover today how ChainDrive leverages both Retail Analytics & Business Intelligence (BI) and addresses some of your challenges related to...

Point of Sale - POS Software

6 Ways to Improve Your Point of Sale

The point of sale is where you and your customer meet face to face. It’s where you interact the most with your customer, and in the most meaningful way. It’s also where you expect...

KPIs and sales incentives

The Secret To Improving Customer Loyalty

All retailers need to keep the goal of improving customer loyalty in sight, but jewelry retailers have opportunities that many other categories of retail lack. Every opportunity, however, involves an employee who is confident,...

Should Home Decor Retailers Offer Services?

Many big-name home decor retailers offer in-home design services. Do you? Maybe that is not possible for your present circumstances, but what services could you offer to your customers so that they think of...

Web Marketplace

Why Web Order Fulfillment Should Be Fast and Accurate

There are two things that will kill your web orders – inaccuracies and slow speeds. Why Your Web Order Fulfillment Processes Should Be Accurate Customers order what they want. If you get the orders...

mobile POS

5 Reasons to Employ a Mobile POS

The point of sale (POS) is the place where you and your customer meet face to face to perform the purpose that customer walked into your store. It’s the place where you capture your...

successful clienteling

6 Principles of Successful Clienteling

Clienteling is the practice is building long-term relationships with customers based on their purchasing history, product research behaviors, and personality traits. Successful clienteling involve getting to know your customers so well you can recommend...

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