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7 Steps to Better Customer Service

The key to great customer service in today’s retail climate is through customer relationships. Every retailer can improve their customer service drastically just by implementing a few customer relationship management processes across the board....

point of sale software

5 Things That Should Happen at the Point of Sale

The Point of Sale is the place where the customer meets the merchant. It’s the place where the business end of every transaction and interaction with the customer begins and ends. How can you...

5 Practical Benefits of Mobile Assistant

In many ways, mobile marketing and mobile commerce are taking over the business landscape. Even in retailing you see evidence that consumers are leaning toward their smartphones. There’s nothing wrong with that. In fact,...

Maximize Staff Potential With Mobile Assistants

A Mobile Assistant is an incredibly versatile tool that can equip sales staff with the ability to meet today’s retail consumer with efficiency. Customers expect high levels of technology to be utilized for personalized...

Expand Customer Services With Mobile Assistants

It used to be that a customer had to go to the back of the store, find the “customer service” desk, hope someone would be there, and perhaps stand in line until it was...

What A Mobile Assistant Does

What A Mobile Assistant Does

One of ChainDrive’s most incredible components is called Mobile Assistant. It truly is an assistant in the purest sense of the word for it assists your in-store sales staff in servicing your customers better....

Do You Have A Mobile Assistant?

Do You Have A Mobile Assistant?

Mobile marketing is not just a passing fad. You should expect it to be around for at least a few more years. As smartphones and tablets begin to dominate the online technology space for...

Customer satisfaction and retail business

Customer satisfaction and retail business

It should come as no surprise that customer satisfaction is of the utmost importance for retail businesses in order to be successful. If your customers aren’t happy with your products, your service, your prices,...

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