Tagged: loyalty programs

clienteling

Clienteling By The Numbers

Successful clienteling is not something that happens by accident. Retailers must strategize their customer relationships and get intentional about building them “from the ground up.” If you get this part of retailing right, you’re...

clienteling

7 Things Every Retailer Should Know About Their Customers

Understanding your customers is one of the most important aspects of retailing. No matter which sector of retailing you’re in, you should know the following seven things bout your customers–at a minimum. How much...

crm retail operations

4 Ways to Enhance Customer Relationships Without Technology

Technology has come a long way. Especially in the retail sector, it has enhanced customer relationships tremendously. Most retailers would be lost without the ability to look up their customers on their point-of-sale systems...

point of sale

6 Reasons Your POS Isn’t Delivering More Sales

Retail stores live and die by the point-of-sale system. If your POS isn’t delivering more sales, there are reasons why. Perhaps you should explore one or more of the following options. No real-time product...

8 Types of Promotional Rules for Department Stores

When it comes to handling promotional rules, there are the simple rules and the more complex rules. Department store managers have an arsenal of tools available to them to encourage customers to buy more...

department store operations

Should Your Department Store Be Smaller?

Earlier this year, J.C. Penney announced it wanted to make its department stores smaller. We can understand why. There are a lot of pressures pushing back against large department stores. Here are just a...

clienteling

How to Do Clienteling Right

Every retail operation must spend some time clienteling. You’ve got to make sure you collect accurate information on your customers and that you use that information responsibly to meet your customers’ needs. Are you...

department store operations

How To Maximize The Department Store Potential

For the busy person, department stores have a huge advantage: they can combine many types of needed items into one shopping trip. In one shot, housewares, clothing, and more can all go into the cart...

product management

Expect The Unexpected In Product Management

It isn’t difficult to visualize the task of product management as a challenge similar to the classic puzzle cube. Every decision made concerning inventory has ramifications, and choosing one strategy changes what happens in...

Product Management software’s Transfer Optimization

Product Management software’s Transfer Optimization

One of the main selling points of any retail management software system is its ability to speed up the processes involved in your retail business. The ability to operate on a faster level means...

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