Tagged: retail staff training

The Vital Connection Between Staff Training And CRM

There is a vital connection between the quality of training given to retail staff and their ability to carry out Customer Relationship Management to the standards it should meet. Every interaction with a representative...

Can Your Retail Staff Do These 10 Things?

One of the biggest advantages to equipping retail staff with ChainDrive’s Mobile Assistant is in instant increase in efficient, personalized service for a customer seeking help. What steps do your staff people have to...

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What is a ‘One Stop’ Integrated Retail Management Solution?

On ChainDrive’s home page you’ll find this incredibly wordy half-paragraph: ChainDrive is a complete cross-channel end-to-end integrated retail management solution that provides “real-time” information and insight into all aspects of your retail business and...

What Tools Do You Use To Analyze Data?

The need to assess data appropriately and act strategically is what makes retail analytics so important. But when it comes down to the basics, there are two things that matter: the right tool and the right support....

4 Ways Department Store Challenges Are Met With ChainDrive

The department store industry has been facing challenges in the past few years. Consumers have more options for spending, shopping everywhere from discount & specialty stores to the plethora of online offerings. As a...

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