Serving Our Customers is more than a Task, it’s a Lifetime Commitment!
Our retail clients are the cornerstone of our success. As a company that values its community network of customers, we tend to think of each client as a family member. Many hospitality travelers would rather stay in cozy Boutique hotels instead of large hotel resorts with thousands of rooms, beds and guests going in and out because they get the exact attention and service they deserve. At Multidev Technologies, we treat each business customer as a VIP Customer no matter how many years or how many points of sale are using ChainDrive to power their retail operations and leading brands. We have our retail clients in the US, Canada, and all over the world. If you are a footwear, apparel, jewelry, sporting goods, or specialty retailer, we help you improve your operational efficiencies throughout your retail chain.
Just like American Express’s famous slogan, being a member of Multidev Technologies Network comes with many perks and benefits no matter how many miles of transactions we handle or how many upgrades or investments you dedicate to your growth strategies. Your Trust is Priceless so is Our Commitment to serve you better and better every day.
Customer Satisfaction is the Cornerstone of our Values
As retail customers from all walks of life are increasingly knowledgeable and picky about the consumer experience, they seek products and brands that align with their values.
In fact, most consumers fall into one of the two categories: Value-driven consumers, who are primarily concerned with getting their money’s worth and select service providers based on price, ease of use and convenience; or Purpose-driven consumers, who select brands based on how well they align with their personal values and who are willing to “walk the talk” when it comes to social responsibility, sustainability, changing their behavior, and commitment.
We believe that our customers are the cornerstone of our long history of accomplishments. Their appreciation, satisfaction, loyalty, and achievements are the building blocks of corporate DNA and the essence of our creativity. Long before companies started to value collaborative work, empathy, and collective intelligence, we have built the tools to make CRM measurable. Our CRM, intelligent database, and KPIs are smart enough to help monitor in real-time your online orders, gift certificates, CRMs updates, inventories, incentives, HR needs under one single roof.
We think like a broadband carrier who wants to stay connected to its spectrum audience of users all the time. So, do you, when it comes to delivering exceptional experienced across every point of contact or point of sale. Whether through our next generation of intuitive messaging tools, smart KPIs, collaborative working tools, the sky is the limit with what we can develop together to help you stay tuned to your retail ecosystem and universe, be it online through eComDrive or offline through our omnichannel retail solutions.
We deliver leading-edge innovations that help our retail clients improve their operational efficiencies throughout every point and stage of their business processes so that they can meet the evolving merchandise and service expectations of today’s demanding Omni-channel shopper.
Multidev is proud to present some of their valued retail clients!
We chose Multidev Technologies primarily because the company gave us one integrated, end-to-end system that gave us the upgrades and the tools we needed, without requiring us to deal with multiple vendors, platforms, or add-ons.
Kurt Schloss, Senior Director of Merchandising