2017 RIS Software LeaderBoard Survey

Multidev lands in the top half of the top 20 master list with an impressive 9th place position!

The RIS Retail Software LeaderBoard is one of the most prestigious, anticipated and widely recognized reports. Based entirely on retailer evaluations, the RIS LeaderBoard ranks retail software vendors based on customer satisfaction across a wide range of criteria, serving as an objective and fact based guide to help retailers find the most suitable vendors and solutions they require.

This must read report for retailers planning to invest in retail focuses on customer satisfaction, retail concentration, revenue factor, innovation and reliability. All rankings in the Leaderboard are the outcome of 629 evaluations submitted by 327 retailers, of that 46 vendors received the minimum number of votes to be included in the charts, those who appear have outperformed dozens of vendors to make the cut.

"Customer satisfaction is clearly a signature element of the RIS Software LeaderBoard and Multidev's high ranking among its competitors proves it meets and exceeds retailer expectations," said Joe Skorupa, editorial director of RIS News. "Multidev's strong customer satisfaction results confirms its lofty place as one of the top retail software providers."

Up two spots from last year, Multidev ranks an impressive 9th in the top 20 of the best of the best and was voted a top 10 vendor in 27 additional breakout categories, among those 13 being in the top 5!

We ranked in 27 Top 10 categories!

Leaders in Ease of Administration
Top Vendors in Ease of Administration & Maintenance for Mid-Sized Retailers
Top Vendors in Software Reliability for Mid-Sized Retailers

Leaders in Technology Innovation
Leaders in Software Reliability
Leaders in Quality of Service
Leaders in Quality of Support
Leaders in Overall Performance by Mid-Sized Retailers
Top Vendors in Quality of Service for Mid-Sized Retailers

Top Broad Suite Vendors for Customer Satisfaction
Top Apparel Vendors in Customer Satisfaction
Leaders in Overall Performance
Top Vendors in Quality of Support for Mid-Sized Retailers

Top Apparel Vendors (full data set)
Leaders in Recommendation
Top Vendors in Total Cost of Operations for Mid-Sized Retailers
Top Vendors in Technology Innovation for Mid-Sized Retailers
Top Vendors in Ease of Installation & Integration for Mid-Sized Retailers
Top Vendors in Recommendation for Mid-Sized Retailers

Top Mid-Size Vendors (full data set)
Top Vendors for Mid-Size Retailers (full data set)
Top Vendors in Return on Investment for Mid-Sized Retailers
Top Vendors in Customer Satisfaction for Mid-Size Retailers

Top Rated Vendors in Customer Satisfaction
Top Vendors in Retail Concentration

Top Broad Suite Vendors (full data set)
Top Mid-Sized Vendors in Customer Satisfaction

"We are extremely proud to once again be recognized in the annual RIS News Leaderboard Report," said Multidev President Joseph Amzallag. "This year's overall top ten placement is a true testament to our dedication and commitment to providing our customers with exceptional client care along with innovative leading-edge software that delivers true value and ROI."

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