ChainDrive client support services
The Multidev Technologies‘ Client Care team is comprised of system experts dedicated to providing you with exceptional service and support. Trained on the specifics of your unique implementation, their goal is to ensure your continued success and satisfaction with ChainDrive and our excellent Service.
Once you are live on the system, the ChainDrive Retail Management Solution service support team goes the extra mile to ensure that you receive timely responses to all your support questions 24 hours a day, 7 days a week, 365 days a year. Together, our client care and support teams assure that your business continues to operate efficiently around the clock, all year long and well into the future.
Unparalleled Retail Advisory Services to Help Retailers Cope with Disruptive Technologies and Changing Business Models
In a rather fast and mobile world, obsolete technologies, business models, managerial practices are more and more vulnerable to the disruptive nature retailing at large. Therefore, helping our customer base and ecosystem cope and adjust to the changing landscape is mission critical to the long-term success of any deployment or digital transformation project.
While upgrading the technology to meet the new G5 Standards of velocity is important, we believe it’s just as important to upgrade managerial practices and styles of retail management.
Retail Management Training & Coaching
What sets us apart from the rest of the software providers, is our educational and management training models and programs. Our newly developed innovative seminars and workshops are specifically designed to help you cope with organizational development pitfalls, collaborative intelligence challenges, adaptive learning processes, agile management, lean leadership programs, business model generation, and the changing dynamics in retail, wholesale, e-commerce and chain supply management at large.
They are meant to help you take advantage of the disruptive innovations, technological breakthroughs and to open your eyes on the new economic opportunities instead of being surprised by the sudden changes in consumer behaviors, organizational models and paradigm shifts.
All workshops, learning and management training services are custom designed to serve the needs of our valuable customers and strategic partners; be it for C-Suite Level, middle managers, store associates, project managers.