In 2016, Business Insider reported that there would be 27.7 million of mobile point-of-sale (POS) devices in the United states by 2021. Of course, that doesn’t mean that all of them will be retail-centric. While Mobile POS systems were first introduced in the restaurant business; they became so popular in retail stores where heavy-duty traffic and transactions are exponential. Below are five practical benefits for retail-based mobile point-of-sale and some of the key functionalities used by agile retailers who wish to step-up their omnichannel operations
1.In-store roaming POS System – This may be the most obvious use case, but retailers who empower their employees with tablets that they can carry with them around the store as they set up merchandise displays and stock shelves will likely see a rise in sales. Roaming in-store POS solutions allows your employees to ring up sales on the spot from anywhere in the store. When a customer has a question, the employee can look up product information and take the customer’s order right there, on Aisle
2.In-store kiosks – Kiosks have become popular in the restaurant business, but they’re also useful in retail. Placing kiosks around the store allows your customers to check themselves out without having to stand in line. That means more sales for you while spending less time with customers. It’s a win-win. The customer gets in and out of your store faster and you close more sales.
3.Built-in Customer loyalty – With mobile POS, you can establish a built-in loyalty program complete with coupons and discounts for customers who use the mobile checkout system. Customers can scan coupons with their own mobile devices or your retail staff can scan customer coupons with their tablets. Another iteration of this is the digital coupon where you can Bluetooth the discount from your customer’s phone to your retail POS system anywhere in the store. Award loyalty points to customer who use your mobile POS system frequently. It will pay for itself in time.
4.Real-time product lookup and Inventory management – You or your customers can look up any product in real time and see if you have it in stock. Not only can you look it up in your store, but you can look up products in sister stores and reserve the product at that location. Powerful!
5.Customer relationship management (CRM) – Managing customer relationships is much easier. You can update each customer’s information on the spot from anywhere in the retail store. If you are using kiosks, customers can update their own information.
Mobile POS is here, and it’s not going anywhere. Retailers who employ it will have an advantage over those who don’t.
Chaindrive is the leading mobile point of sale software, can help retailers deliver high tech personalized and engaging service. Sales associates can obtain detailed product and customer information in real time across the retail enterprise.
To discover how a fully Integrated Retail Management Software Solution like ChainDrive can do for your retail business, book a free demo; either live or online, you will be delighted by its a smart and seamless functionality. The use-friendly features of its cutting-edge retail management system (RMS) will definitely help your teams step-up the retail game on-time, on-budget and on-target.
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