Mercy Gracy Antony

How Integrated Internal Messaging (IIM) Elevates Sales and Customer Experiences

November 14, 2023 by Mercy Gracy Antony Leave a Comment

In today’s fast-paced business environment, effective communication is the lifeblood of any successful enterprise. With the increasing emphasis on real-time connectivity and personalized customer experiences, companies are constantly seeking innovative solutions to stay ahead of the competition. Integrated Internal Messaging (IIM) has emerged as a powerful tool in this quest, not only improving internal communication but also elevating sales and customer experiences. In this article, we’ll explore how IIM is transforming the way businesses operate and the benefits it brings to both sales teams and customers.

The Power of Integration

Integrated Internal Messaging (IIM) is more than just another messaging platform. It integrates seamlessly with a company’s existing infrastructure, bringing all communication channels under one roof. This means that employees can communicate and collaborate using a variety of tools, such as instant messaging, email, voice, and video, all within a single, unified platform. This integration is a game-changer for businesses seeking to streamline their operations and provide a consistent, efficient customer experience.

Elevating Sales Team Performance

1. Real-Time Collaboration: IIM enables sales teams to communicate instantly, ensuring that everyone is on the same page. This real-time collaboration helps sales professionals respond to customer inquiries promptly, leading to quicker sales cycles and increased revenue.

2. Knowledge Sharing: With IIM, salespeople can easily share important information and updates. This means they can stay informed about the latest product features, market trends, and competitor analysis, ultimately making them more effective in their sales efforts.

3. Efficient Training: New sales team members can quickly onboard and receive training within the IIM platform, ensuring they are well-prepared to meet customer needs.

Enhancing Customer Experiences

1. Personalized Support: IIM allows businesses to offer personalized support by tracking customer interactions and preferences. Sales and support teams can use this data to tailor their responses and recommendations, creating a more satisfying customer journey.

2. Omnichannel Engagement: Customers today expect to interact with businesses through a variety of channels. IIM makes it easy to provide a consistent experience across email, chat, social media, and more.

3. Timely Responses: Rapid response times are crucial for customer satisfaction. IIM ensures that inquiries and issues are addressed promptly, leading to happier and more loyal customers.

4. Feedback Loops: With IIM, companies can collect feedback and insights from customers, helping them make data-driven decisions to further improve their products and services.

Conclusion:

Integrated Internal Messaging is a powerful tool that has the potential to elevate sales and improve customer experiences. Its seamless integration, real-time collaboration, and ability to personalize customer interactions make it an invaluable asset for businesses looking to thrive in today’s competitive landscape. By leveraging internal messaging software, companies can ensure that their sales teams are more effective and that their customers receive the personalized, timely support they demand. As a result, businesses can stay ahead of the competition and continue to grow and thrive in an ever-evolving marketplace.

Leverage Integrated Internal Messaging with ChainDrive

Leveraging Integrated Internal Messaging with ChainDrive’s solution empowers businesses with a powerful communication tool that seamlessly integrates within their comprehensive retail management system. This internal messaging software enables retailers to streamline their internal communication and collaboration processes, facilitating quicker decision-making and improved operational efficiency.

ChainDrive’s solution, when combined with Integrated Internal Messaging, ensures that all members of a retail team, from sales associates to management, can stay in sync and share critical information in real time. As a result, businesses can enhance their overall performance, provide a more cohesive and responsive customer experience, and effectively adapt to the ever-evolving demands of the retail industry. Request a free demo today to amplify productivity and improve customer experiences with ChainDrive’s integrated internal messaging tools.

Cross-Channel Retailing for Jewelry Stores

November 10, 2021 by Mercy Gracy Antony Leave a Comment

Cross-channel retailing engages customers through numerous sales channels, which often comprise both online and offline retail channels.

Consumers embrace new technologies and expect their retailers to take advantage of those innovations to create a more individualized shopping experience. Retailers have many more creative channels to customize their interaction with customers, and new tools keep emerging.

Amazon demonstrated that it is feasible to have an online presence for retail businesses and sell virtually any item via online sales channels. However, amazon did not arrive at ecommerce by building a brick-and-mortar presence first. On the contrary, the firm began with ecommerce completely different from where most retailers – including jewelry store retailers, begin.

If you want to sell your jewelry, you must reach buyers through different channels such as social media, Mobile retail, Digital signage, kiosks, and “Express” stores ( pop-up stores). These channels allow retailers to quickly respond to changing customer expectations and offer creative encounters to improve brand loyalty and bottom-line sales.

Benefits of Cross-Channel Retailing

Multi-channel customers are more likely to shop and subsequently spend more than single-channel customers.
Reaching out to more customers means increased revenues through additional sales, increased cross and up-sell opportunities, and improved customer loyalty.
Reduce costs by facilitating customer self-service. Streamlining fulfillment through online and mobile ordering can speed up the order and payment process.
Manage more products with minimal time. Stock management is easy with ChainDrive Jewelry Software; add, edit or remove products in seconds, or import your existing inventory in one step.

Cross-Channel Retailing Best Practices for Jewelry Stores

1.Integrate your accounting with POS systems – This entails connecting your accounting department with all points of sale. You can close sales online, on mobile, or in your physical locations using cross-channel commerce. To be truly cross-channel, retailers will need to enable “buy and pick-up anywhere, but pay once in one channel. Your accounting department must be fully integrated with all points of sale.

2.Fulfill orders promptly from any terminal – You’ll lose clients if they don’t get their items in a timely manner. Whether clients buy in-store, order online, or use a mobile app to place an order, you must ensure that orders are completed fast. It’s imperative to be competitive in everything from web order fulfillment to supply chain management. For effective web order fulfillment, your system should have PCI compliance, and comprehensive security will always be top-of-mind.

3.Customer Relationship Management – Customers are the lifeblood of every retail business. How well do you know them? To give the greatest service, you need to know as much as possible about each consumer, including their preferred sales channel. Ironically, capturing data across channels can help retailers better plan and target cross-channel strategies. Insights from customer data can help retailers identify their best customers and also discover the factors that drive loyalty and how to improve customer profitability. These insights can be used to select the most effective channels, quickly making adjustments as needed.

4.Analyze merchandise performance – Gaining important insights in areas like product demand, price and promotion, category performance, and assortments can help retailers optimize product mix, forecast inventory swings, and even improve buying positions with vendors. Identifying, gathering, storing, and securing data requires a fair amount of overhead. Servers must be allocated, databases set up, and the system monitored and maintained. You can achieve this through a retail analytics tool.

5.Supply chain optimization – Automating inventory and establishing visibility are just the first steps. These inventory systems must be integrated across channels to provide product consistency not just in quantities but in price and description as well. The greatest improvement comes when the supply chain is open and integrated with distributors, wholesalers, and suppliers. This allows each partner to better forecast trends and manages stock-outs. The ability to integrate inventory systems requires system interoperability and sound security, as access is opened up across the corporate firewall.

6.Manage employee sales performance – Because jewelry stores often sell high-end ticket products, you’ll want to make sure that your employees are compensated fairly for their efforts. Because a sale may be closed through one channel but begun through another, commissions may need to be shared across your salespeople. That’s why tracking and managing sales performance is so essential in cross-channel retail.

Getting these six components of cross-channel retailing right is a good start for your jewelry store chain. But it’s just a start.

Retail management software facilitates cross-channel adoption

Retail management software can help retailers design information systems that provide intelligence and insight into consumer actions, patterns, and preferences. ChainDrive jewelry software armed with accurate, timely information, jewelry retailers can develop targeted marketing campaigns and personalize customer experiences through digital signage, kiosks, and in-store displays.

ChainDrive jewelry software helps retailers extend their channels beyond walls made of bricks and mortar. Whether it’s mobile marketing solutions, online sites, and applications, or even deploying networked digital signage, ChainDrive jewelry store management software prepared to help retailers move into the next generation of retail marketing.

ChainDrive can help you understand and experience the benefits of cross-channel strategies. If you’re managing multiple channels in your business and want to know more about how ChainDrive retail management solutions can help you be more responsive to changing retail trends while maintaining security, contact your ChainDrive Retail Software Specialist or visit https://chaindrive.com/free-live-demo/.

ChainDrive ERP Software For Your Jewelry Business

October 27, 2021 by Mercy Gracy Antony Leave a Comment

Selecting a jewelry retail management system is a critical and complex decision that can dramatically affect the growth and development of your business. ChainDrive jewelry store management software has been specifically designed in collaboration with industry experts to provide jewelry retailers with system features and functions that are tailored exclusively for the jewelry business.

ChainDrive Jewelry is a professional, industry-specific solution that has delivered exceptional results to jewelry retailers for decades. The scalability and flexibility of ChainDrive Jewelry software enable retailers to develop and expand their business from a single store operator to an omnichannel retailer with limitless locations. ChainDrive’s cutting-edge technology and product development are what make us the solution of choice for jewelry retailers.

Here are 5 Jewelry ERP features that make your jewelry business unique;

1.Point of Sale / CRM : ChainDrive POS is engineered to simplify sales processes and align jewelry retailers with the specific tools they need to improve their overall store operations. The ease of use of our point of sale enables salespeople to sell more effectively by providing them with instant insight into product details, customer preferences, and purchase history.

Dynamic CRM/Clienteling and mobile capabilities allow you to make personalized, meaningful connections with your customers anywhere throughout the store. Maintain and retain life-long relationships by offering tailored promotions and exclusive loyalty programs.

2.Inventory & Stock Management: Inventory control and stock management is crucial for the jewelry industry. Designed to keep track of your merchandise, ChainDrive Jewelry ERP software compiles a detailed inventory audit trail, giving insight into inventory movements and transaction history. Optimize your inventory based on your top customers’ collections and preferences and quickly identify your top-selling and non-selling inventory items.

Monitor your stocks in real-time from anywhere and replenish them automatically.

3.Product Classification and Attributes: ChainDrive’s product management classifies the product by type and can allow for multiple product attributes and customized attributes to be listed and defined.

4.User-friendly dashboard: ChainDrive provides a complete overview of all merchant processes and manages them on a single interface. It’s fully integrated with an e-commerce website and mobile application for special orders, item tracking, repairs, and shipping.

ChainDrive omnichannel ERP solution that works on all channels seamlessly.

5.Process Automation: Jewelry retailers can automate all laboratory workflows that the diamonds go through and streamline the process with ChainDrive Jewelry software.

There is one other way that a small jewelry business can be unique. Since you deal with high-value items, you can offer appraisals, which can boost your revenues. These features make your jewelry retail business unique, and you can be proud to be a part of it.

If you’re ready for the most reliable ERP to streamline your Diamond and Jewelry Business, ChainDrive jewelry ERP software can help you embed all your business operations from jewelry production to invoice generation under one roof. Request a free demo with one of our retail software experts.

15 Prime Ways to Boost your eCommerce & Remote Retail Operations

April 23, 2021 by Mercy Gracy Antony Leave a Comment

Retail sales are expected to grow this year between 6.5% and 8.2%, amounting to more than $4.33 trillion in sales, according to NRF’s (National Retail Federation) annual forecast. The question is why?

Social distancing, at-home consumption, and remote orders are no near to stop. Digital sales are surging, but the emerging buying patterns are much more than just a temporary phenomenon. New consumer behaviors, trends, and expectations are being forged, and with them, new business realities. This new social and economic habitat is paving the way for the rise of “remote commerce” (or “touch-free retail”).

According to Google Trends, the search for keywords like ‘’touchless’’ or “contactless” have skyrocketed in the past year. Whether working from home, playing, entertaining, streaming, shopping or attending remote classes, zero contact is becoming the new norm. In the absence of an immediate panacea to the ongoing health pandemic, business owners have to rely on alternative ways and touchless technologies to answer the pent-up for remote business solutions to enhance the user experience and boost their digital IQ.

While many non-essential businesses, retail chains, and well-established brands have lost huge market share or were forced to file for Chapter 11 protection from their creditors; other e-Tailers, agile retailers, and digitized companies with omnichannel capabilities did manage to turn online traffic, remote web orders into fast revenue streams.

As Sun Tzu said in The Art of War, there’s opportunity in chaos. In April, McKinsey shared its “thoughts on the shape of the next normal,” in which it identified e-commerce, along with telemedicine and automation, as the key verticals that would thrive in the aftermath of Covid-19.

It’s hard to refute. As Neiman Marcus shut down its stores, Amazon hired an additional 175,000 staffers to meet the surge in demand. In Canada, Shopify’s stock more than doubled since March to displace the Royal Bank of Canada to become the country’s most valuable company. In Italy, e-commerce transactions went up by 81%. This is a global phenomenon. Three years of digital transformation happened in the last three months.

Many opportunities to rewrite the rules of the game

Grocers, home improvement suppliers, fast-fashion retailers, sporting goods, and mass-market consumer product vendors were more fortunate as they benefited from the rise of ‘’at home consumption’’ trends and patterns; so, did businesses who were tagged as essential. Brick and mortar stores in shopping malls including big department stores have struggled since the beginning of the health crisis. As result, many of them have seen their profits shrink, monthly sales recede; which led some to take drastic cost-cutting measures among many other palliative solutions to fend off the reversal of fortune. Despite these stark differences between the winners and the survivors, executives across the spectrum are unified in their resolutions to turn the corner, take bold steps to revamp their existing business processes. Decision-makers across the aisle had no choice but to focus on imminent issues and priorities; hence the importance to implement fast recovery actions and post-pandemic exit plans. Let’s dive into the main areas of investment and scaling:

Digital Mutation

Planning “major” investments in omnichannel e-commerce, touchless technologies, contactless deliveries, smart CRMs, Customer-Experience, and upskilling.

The main challenge in this building block is the digital divide between early adopters and laggards.

Supply chain resiliency amid disruption

Widespread disruption in the second half of 2020 exposed major inefficiencies in the supply chain, leading some retailers to realize how ill-equipped they are to anticipate and meet consumer demand amid unprecedented times.

Health and safety measures

In addition to coping with health and safety regulations, retailers must also invest in the acquisition of protective gear, sanitary gel dispensers, shields, social distancing signage, supervisors, cashier screens, body testing & temperature equipment, etc. With “health and safety” being the top priority. Consumers became reluctant to shop in physical stores where foot traffic, crowds, and aisles might lead to more contaminations.

Retailers should go beyond the concern for social distancing as most consumers are starting to feel accustomed to contactless deliveries, virtual shopping, remote decision-making, and wireless spending.

Cost Control & Lean Management

Heading into 2020 was already tough for many retailers due to sluggish revenues, heavy debt burdens, slow asset turnover, increasing SG&A, shrinking margins, and increased competition from online giants and game-changers. Thus, COVID-19 exposed the cracking veneer below the surface to show major flaws in post-industrial business models. For retailers battered by lockdowns and economic hardships, bridging the digital chasm, managing through data analytics, making informed decision shifting is a matter of life and death. Overlooked cost reductions, such as lean management, inventory flow, synchronizing business channels, touchpoints, pricing models, are no longer an option.

While COVID-19 disrupted physical-centered businesses, remote retail comes with many opportunities to eliminate expenses related to business travel, trade shows, extra staff at the store level, etc.

15 Prime Ways to Pivot Your Remote Retail Strategy & ecommerce Trends

ChainDrive gives Top 15 eCommerce Trends Every Online Retailer should Know In 2021.Whether you’re selling digital or physical products online, you need to always keep an eye on the ECommerce trends. This will enable you to get more traction, drive more traffic to your website, increase sales, and better position your brand to win.

Watch Here @https://youtu.be/mTjpyieiknI

With the evolving trend in eCommerce technology and consumer shopping habits, you need to stay abreast of these emerging trends in 2021

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What is a mobile point of sale?

Mobile point of sale (mPOS) is a portable point of sale on a smartphone, tablet or dedicated wireless device that performs functions as a cash register or electronic POS terminal. A mobile POS system is an ideal way for retail and wholesale businesses to take credit card payments on the go.

What are The Key Differences between a POS and mPOS?

While a point of sale, or POS is a broad term referring to the entire retail, an mPOS simply stands for mobile point of sale. These innovative mobile point of sale solutions are built for smartphone or tablet use instead of desktop computers.
An mPOS or mobile POS is a smartphone, tablet or dedicated wireless device that performs the functions of a cash register or electronic point-of-sale terminal (POS terminal) wirelessly.

To implement an mPOS for your retail stores, you will need a broadband connection, a credit and debit card reader, and an application downloaded to whatever device you wish to use for the transactions. An mPOS can therefore be paired with additional POS hardware devices like a barcode scanner and a cash drawer.

How to Improve Your POS Software Selection Criteria?

Mobile point of sale is relatively recent technology, but it quickly became an essential tool for retailers and wholesalers who want to leverage their agile architectures.

With the rise of omnichannel trends, more and more business owners are coping with cross channel operations, as result the pent-up demand for integrated and seamless platforms like ChainDrive Omnichannel Platform which delivers end-to-end solutions including Ecommerce, Financials, Inventory Management and CRM skyrocketed in recent years.

Having an All-in-One System to manage inventory and financials as well as helping you expand your sales presence through an integrated ecommerce platform is definitely a great advantage over mass-market and prepackaged POS products. Thanks to its unified data base and subsystems, users and decision makers alike have all their operations under one roof. Moreover, a seamless and agile system is designed to enhance and facilitates Supply Chain movements which helps companies synchronize and harmonize their business processes with vendors, customers and sales associates in Realtime.

Customizing is another area of strength of ChainDrive. You can set your own business parameters according to your business model or vertical, allowing you to automate and manage your corporate needs, key performance metrics accordingly.

As for connectivity, you can also reach customers cross the value chain; be it online, by phone, by email, or through social media channels including market places. Ubiquity, mobility and streaming is the new normal for many digital natives, nomads and millennials who are looking to boost the user-experience cross many touch points. Being connected all time from anywhere and everywhere is the new normal.

Here are the top 10 tips to keep in mind when you start your X Factor Search for the next POS System that will sway your executive team, please your collaborator and enhance your overall customer-experience while improving your retention and revenues.

1.Which Mobile POS System is The Best Fit for My Business Model?

When companies in the retail, wholesale, eCommerce or distribution start looking for a new POS or mPOS system, chances are they will be looking left and right for vendors, resellers and VARs who are authorized middle men. Finding the right system in trade shows like NRF or through web search is like looking for a needle in haystack. It’s both tiresome, time-consuming and stressful.

In fact, you may have to change your question and investigation strategy. Why don’t you start with a SWOT? You may wonder why?

Because 90% of retail transformation projects are not Greenfield. In other words, most of prospects are looking to replace existing POS Systems that are obsolete, underserved, difficult or impossible to customize, scalable after a price hike or discontinued after a large Merger & Acquisition between two or more global-centric players.

Moreover, some prepackaged, pre-bundled and canned products like Microsoft RMS are simply discontinued; especially when the new leadership team decides to change the business model and market segment for a more lucrative tier.

So how do you find the right POS system that fits and translates accurately your business model, vision and operations? In other words, how do you select the right candidate from your shortlist of software providers?

This is where the SWOT Analysis becomes handy.

What Is SWOT Analysis?

SWOT stands for strengths, weaknesses, opportunities, and threats. It’s a way to identify your areas of improvement, blind spots versus your dominant features, services, market segments, products, brands, etc.

This simple audit is designed to facilitate a realistic, fact-based, data-driven look at the strengths and weaknesses of your enterprise, its management tools or resources. The organization needs to keep the analysis accurate by avoiding preconceived beliefs or gray areas and instead focusing on real-life contexts. Companies should use this simple diagnostic to assess current software system, tools, services and capabilities including your organizational culture or business model. Leading the change is never an easy task unless you can mobilize your team around the new project.

Once this internal and external exercise is completed, you can start examining your shortlist of software solutions you wish to implement in order to revamp, scale-up or boost your mobile capabilities.

This being said, let’s move to the next steps to examine the other parameters:

2.Will Your Mobile POS Work Cross Multiple Mobile Platforms?

Being mobile means being able to connect wirelessly all your computers, digital devices through reliable servers, applications, browsers and cloud services in real time.

As result, you need to make sure that you are set and ready for total mobility if you want to take full benefit of mobile POS capabilities cross many channels and platforms.

3.Does it Help with Inventory Management?

Mobile POS systems for small retailers can be used with different store locations. They are designed to help its users to look at each store individually, but also to get a full scope on the entire operations; hence the importance of unified databases.

Whether you need to track a single store KPI, or expand your enquiry to separate branch locations, this type of software systems is powerful enough to give you view an enhanced picture on the current state of affairs in your sales operations.

Moreover, with the right mobile POS system, you will be able to see inventory flows cross different store locations, which can help you improve and optimize your stocking tactics while ensuring that all stores have adequate supplies, samples, sizes, quantities on time.

4.How About Customer Data Management & Monitoring?

ChainDrive mobile of sale solution for instance comes with very useful functionalities like customer history. As result, you can pull up the customer profile, previous transactions, and buying patterns. This way, you can make fast and informed decisions such as replicating their past orders, find their preferred mode of delivery information, their past cash register input notes and more.

Because you will be serving customers from anywhere in the store, you can serve more customers and keep more customer data up to date; which will eventually help you enhance and improve your customer relations, engagement and retention. Your web marketing and online sales could lead to better understanding of the customer journey through online channels and networks.

5.Is there an Easier Way to Manage and Empower Your Collaborators?

When it comes to HR agility, a smart Mobile POS should be able to help you elaborate staff planning schedules based on previous data, store traffic patterns including the capacity to make informed decisions when you need to elaborate staffing forecasts or schedules.

Having the right mobile POS system will also help you empower your employees by giving them more from freedom and better ways to communicate between them through fast messaging applications. Instead of spending time running back and forth from your showroom, cash counters or displays to the back store, they’ll have more time to focus on the customer. ChainDrive’ Messaging module was designed to help collaborators become more agile and more customer-centric.

6.Does an mPOS Supports Instant product Lookup and Inventory?

You can look up products from anywhere in the store will improve the customer experience and benefit your retail chain in many important ways. For example, your sales staff won’t have to walk to the front of the store every time while a customer asks about a product.

7.Does an mPOS have any Impact on Retention or Attrition Ratios?

With mobile point of sale, you can reach new and existing customers anytime and anywhere and your customers won’t have to wait in line to check out. This driving factor alone will certainly have a positive impact on the customer service. Being prompt, attentive to customer needs and expectations is mission-critical when it comes to customer empathy, engagement and retention.

8. Does it Come with Analytics?

Not all POS systems are born equal. ChainDrive Mobile Point of Sale for instance is endowed with many functionalities. As result, its users have access to three-dimensional reports, insights, visual cards and dashboards where you can deep dive into the unified data base. Having the right analytics is an essential ingredient of predictive management.

ChainDrive’s built-in Business Intelligence provides you with integrated reports and tools, offering immediate access to vital information and insights into each area of your business, and leading to improved decisions, reduced operating costs or risks.

9.Does it Increase or Improve Online Conversion or Engagement?

ChainDrive Mobile point of sale in the form of (SMS) text messaging allows retailers to instantly engage “Consumers in Motion”. Retailers can create targeted marketing campaigns that promote special offers, store events and much more.

Direct messages’ promoting in-store discounts and barcode coupon offers can be easily and instantly scanned and redeemed at the Point of Sale. Thus, retailers who rely on ChainDrive’ fully integrated mobile point of sale got better grip on their omnichannel operations.

10. Are Mobile point of Sale Solutions Affordable?

This question is no longer relevant because we live in a digitized society where mobility, streaming and cyber connectivity are fundamental in the IoT age. With as many connected objects, humans, devices, homes and businesses, it’s impossible to be fully functional without leveraging computer and web interfaced platforms.

In fact, most mobile POS systems solutions are affordable or even free of charge in certain bundles. The same applies to mobile functionalities, applications and freemiums.

This being said, many free plans won’t give you access to advanced options, reports or analytics; as they only support one to two platforms or cash registers. But if you need a mobile point of sale system that supports multiple platforms and cash registers, you will most likely need to upgrade or to spend bit to get a fully-loaded system.

You can also choose to customize the features according to your needs, relevant parameters and budget capacity.

Recap

Having a Mobile point of sale in the wireless age is essential. With billions of ultra-connected users, consumers, vendors and devices to the cyber space and communities all the time, it’s almost to be competitive in business. Agile and early adopters of smart mobile solutions have managed to fair much better during and after the latest quarantine period which hampered many digital laggards. 91% of Americans keep their cell phones within few inches from their bed-stands, office desks and car seats. Unless you expedite your digital transformation, many prospects will be swayed by other platforms and market place shakers.

Having a reliable web-based and completely integrated software like ChainDrive Mobile Point of Sale is a Must. From point of sale to merchandising and all the way to financial reporting, ChainDrive’s flexible, user-friendly Cross-Channel Solution is the typical platform you would need to harness your mobile operations; be it in Apparel, Footwear, Jewelry, Sporting Goods, Department Store, home décor, or pet shop stores.

In fine, what you need to do at this stage of the screening process is to stop looking for a prepackaged solution to boost your mobile-centric operations and to start looking for an MPOS software partner like Multidev Technologies who could help you ramp-up your digital and mobile transformation from end-to-end including how to become more agile. To schedule a free consulting session or demo with a retail management expert, please log on https://chaindrive.com/free-live-demo/ to book a live simulation.