Retail Management Software Blog Blog

The Effect of Support on Clienteling

Clienteling, that process of changing a customer into a client, is essential for today’s customer relationship management. The standards are high, and retailers have to meet those standards to stay competitive. But Client Support...

How To Bust Lines and Keep Customers

When your store is suddenly busy, you suddenly have a challenge. How do you keep those lines from making customers decide the wait to purchase is not worth the items in their cart? No...

What Is So Great About IIM?

You don’t typically find a messaging system in a Point of Sales environment, but it is a great tool for more than your POS. ChainDrive Integrated Internal Messaging(IIM) takes collaboration to the next generation of...

How to Obtain Optimal Store Operations – A Guide for today’s Jewelry Retailer

    Today’s jewelry retailer faces a combination of challenges dictated and influenced not only by the “experience driven” consumer but also by the “disruption” of technology. By recognizing the changing landscape as an...

3 Reasons Why Professional Services and Planning Are Good Together

When selecting a new software platform, the way you plan your implementation is essential. This is too important to DIY because your business is at stake. That’s why ChainDrive provides a Professional Services team...

How To Actually Use RFM For CRM

The idea of using RFM (Recency-Frequency-Monetary) analysis for Customer Relationship Management has been around for a long time. The reasoning is simple: identify the customers who are most likely to respond to your marketing...

point of sale software

Why Things Go Wrong At Your Point Of Sale

The point of sale has gotten increasingly complex. As that complexity grows, it increases the potential for profitable things like improved, personalized service and more. But optimizing your point of sale cannot be done...

What Differentiates Your Specialty Retail Business?

There are many things that can differentiate your specialty retail business from the others. But past the actual niche in the market that you operate in, the way you manage your business can make your operation stand...

What Things Happen When You Change Your Pricing?

One of the trickiest parts of retail is price management. There are many factors to take into consideration and those factors fluctuate all the time. Pricing has an effect on both the retailer and...

Does Your Wholesale Operation Need Gears?

Gears are not often thought of in terms of wholesale management, but the definition of “gear” is basically “something designed to optimize performance.” Whether the gear is on a bike or part of an...

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