The ChainDrive Blog

Consumer behavior is constantly changing, but the outbreak of COVID-19 has accelerated this evolution like never before. Whether it’s increased use of e-commerce, a spike in-home delivery, rapid adoption of curbside pickup, the rise of contactless payment, or numerous other changes in their behavior, shoppers have quickly adapted to the “new normal.” At the same […]

The global pandemic has resulted in the rise of remote retail and stay-at-home shopping among many other disruptive trends. Whilst touchless commerce continues to evolve, businesses need to urgently pivot their organizational ships to identify new white space opportunities, mitigate risks, business uncertainty and be prepared for the Next Normal. Even in parts of the […]

COVID-19 has created significant challenges for merchants all around the world. It may have given opportunities for some, but most of the sector has seen extraordinary volatility, complexity, and upheaval in recent months. Some stores thrive in their wake, while others strive to survive. Few could have imagined that a pandemic would negatively impact the […]