The ChainDrive Blog

As the retail industry evolves, the concept of omnichannel retailing has become a cornerstone for businesses aiming to stay competitive and meet the ever-changing needs of customers. This guide explores omnichannel retailing, its benefits, and how retailers can leverage trends and strategies to deliver seamless customer experiences. What is Omnichannel Retailing? Omnichannel retailing is a […]

Retailers are implementing and updating technologies faster than ever. A shortlist of critical upgrades includes fulfillment, Omni-commerce, click-and-collect, personalization, and inventory management. Making savvy technology investment plans to remain competitive today in into the future is paramount. Here are five retail technology trends for retailers and brands to upgrade in 2022: 1. Fulfillment Today’s retailers […]

Retail landscape and consumer behavior are constantly changing, but the onset of the COVID-19 pandemic has accelerated that evolution like never before. Whether it’s a greater reliance on e-commerce, crafting shopping experiences with unique preferences, and providing seamless shopping journeys, shoppers have quickly adjusted to the “new normal.” Here are five retail marketing trends for […]

The global pandemic has resulted in the rise of remote retail and stay-at-home shopping among many other disruptive trends. Whilst touchless commerce continues to evolve, businesses need to urgently pivot their organizational ships to identify new white space opportunities, mitigate risks, business uncertainty and be prepared for the Next Normal. Even in parts of the […]

COVID-19 has created significant challenges for merchants all around the world. It may have given opportunities for some, but most of the sector has seen extraordinary volatility, complexity, and upheaval in recent months. Some stores thrive in their wake, while others strive to survive. Few could have imagined that a pandemic would negatively impact the […]